FAQ

You’ve got questions, we have answers! Below should be all the basic info you need to know about attending a show at Harlow’s – Will there be seating? Will you be serving food? I’m 18 years old, will I be able to get in? – All of that is right here on this page!

Still not finding the exact info you need? No problem. Just reach out to us directly at info@harlows.com or give us a call at (916) 441-4693. Be sure to leave a voicemail if we are not in the office so we can return your call!

We’re beyond excited to have you come see a show at Harlow’s – Sacramento’s best and one of its oldest independent entertainment venues. We just know you’re going to have a fantastic night.

See y’all soon!

ATTENDING A SHOW

We offer a number of ways for you to purchase tickets.

1. You can find tickets to all of our shows at harlows.com.

2. We are open for in-person box office sales Monday – Friday 10AM – 5PM PST.

3. You can call our ticketing service Etix at 1-800-514-3849 Monday – Saturday from 9am – 8pm EST Sunday 12pm-8pm EST.

Our age restriction policy varies by event. Please check individual show listings or ticket links for more information. If you still have questions, please give our office a call at (916) 441-4693 or email us at info@harlows.com.

A majority of the shows at Harlow’s are standing room only and seating is rarely guaranteed. Some of our shows are fully seated (meaning that seating for that event will be guaranteed) and some do have limited seating available when purchasing tickets.
Each fully seated event will have a disclaimer on its respective info page.
If you require seating to a non-seated event because of ADA requirements, please give our office a call at (916) 441-4693 or email us at info@harlows.com

Some shows have age restrictions (18+ or 21+) where a government-issued ID will be required for entry. Please check the specific show listing for more details.
A government-issued ID (a driver’s license, a passport, etc.) is required to purchase alcohol at every show.
Expired and temporary IDs will not be accepted.

We accept cash as well as debit/credit cards from all major credit card companies (Visa, Mastercard, American Express and Discover).

We also accept Harlow’s gift cards, which can be purchased at the venue or on our merch store. Gift cards can be used at the venue to purchase tickets, venue merch, food, and drinks.

Coat check is available at most shows during the cold and rainy months. Coats and items can be checked at $2 per item.

Please give us a call at (916) 441-4693 if you’d like to know confirm whether coat check will be available or not for your specific event.

We offer VIP booths (seating for 8-10 people) or VIP tables (seating for 4 people) at most of our shows. Our VIP booths are the raised, velvet seats that line the perimeter of the club. The VIP tables are located in the same section.
For more information about our booths and tables for rent, please give us a call at (916) 441-4693.*

*Please note that we only take VIP booth and table reservations over the phone or in-person.

General Information

Both of our venues (Harlow’s & The Starlet Room) are located at 2708 J Street, Sacramento, CA in the heart of Midtown Sacramento. Harlow’s is at street level and The Starlet Room is located on the second floor. VIEW MAP

All ticket sales are final. Refunds are given if a show were to cancel or be rescheduled and you are not able to attend the new date.
If a show is rescheduled and you are not able to attend the new date, please reach out to us directly to get the refund process started.

Harlow’s is accessible and welcoming to patrons who are differently abled. Please give us a call at (916) 441-4693 in advance so that we may arrange the best accommodations possible for you.

At this time, we have limited access to The Starlet Room for those with disabilities as the room is only accessible by a flight of stairs.

Feel free to give us a call or email us at info@harlows.com if you have any questions.

Our re-entry policy and photography policy vary by event. Please give us a call at (916) 441-4693 or email us at info@harlows.com for more information.

Food & Drinks

Our kitchen will be open for a vast majority of our events. You can expect food to be served for shows with a door time of 8PM or earlier. If you want to be absolutely certain, give us a call at (916) 441-4693 or email us at info@harlows.com.

The earliest anyone will be allowed into the venue will be at the listed door time for the event you are attending.

Dinner table reservations are available for fully seated shows only and differ from the VIP tables available for rental on standing room shows. You can reserve a dinner table by giving us a call at (916) 441-4693 or emailing us at info@harlows.com. We have a limited number of reservations available per show, so call to reserve a table as early as possible.

If you reserve a dinner table at a fully seated show, all members of your party will be required to order a minimum of $12 in food items.

If you require seating to a non-seated event because of ADA requirements, please give our office a call at (916) 441-4693 or email us at info@harlows.com

We do not allow any outside food or beverage into the venue with one exception.
Sealed wine bottles are allowed into the venue to be opened by our service staff for a corkage fee.*

*You must have a table reservation or VIP booth to bring in a bottle of wine to be corked.

Empty, refillable water bottles are allowed into the venue.

Private Events & Booking

Yes! We have three separate areas available to rent (Harlow’s, The Starlet Room, and our back patio). Head to our private events page for more info regarding these spaces. Once you’re ready to schedule your private event, you may call us at (916) 441-4693 or email our private events department directly at privateevents@harlows.com.

Click here to view a pdf of our venue specs, stage info and stage plot.

You will need to send an email with as much information as possible (links to your music, links to your social media account, any local show history, etc.) to booking@harlows.comThe more info the better! Since the booking department receives hundreds of emails a day, we cannot guarantee a response, but making it easier on our booking department increases your chances of a response.

General Contact