FAQ

SHOW INFORMATION

We offer a number of ways for you to purchase tickets.

1. You can find tickets to all of our shows at harlows.comthestarletroom.com
2. Our box office is open at the venue (2708 J Street, Sacramento, CA 95816) Monday – Friday from 1pm – 5pm. If those hours do not work for you, our box office is open anytime we are open for a show. Check our calendar to see when we open our doors for a show.
Please note that there is a $2 surcharge during our weekday box office hours.
3. You can call our ticketing service Showclix at 1-888-718-4253 Monday – Friday from 10am – 6pm EST.

Harlow’s is mainly a standing room only venue, which means seats are rarely guaranteed. Some of our shows are fully-seated, meaning that seating for that event will be guaranteed, and some do have seating available when purchasing tickets.
Each seated event will have a disclaimer on its respective info page.
If you require seating to a non-seated event because of ADA requirements, please give our office a call at (916)441-4693 or email us at info@harlows.com

When an ID is required for entry (any show with an age restriction), we require a current, government-issued ID. Expired and temporary IDs will not be accepted.

We accept cash as well as debit/credit cards from all major credit card companies (Visa, Mastercard, American Express and Discover). There is an ATM located in both Harlow’s and The Starlet Room should you need cash for any reason.

We offer VIP booth rentals at most of our shows. Our VIP booths are the raised, velvet seats that line the perimeter of the club. For more information about our VIP booths and to reserve one, please give us a call at (916) 441-4693.
*Please note that we only take VIP booth reservations over the phone.

DINING / FOOD / PRIVATE EVENTS

Our kitchen will be open for a vast majority of our events. You can expect food to be served for shows with a door time of 8pm or earlier. If you want to be absolutely certain, give us a call at (916)441-4693, email us at info@harlows.com or message us directly on Facebook.

The earliest anyone will be allowed into the venue will be at the listed door time for the event you are attending. You can reserve a table by giving us a call at (916)441-4693 or emailing us at info@harlows.com. We have a limited number of reservations available per show, so call to reserve a table as early as possible.
If you reserve a table, all members of your party will be required to order a minimum of $12 in food items.

We do not allow any outside food or beverage into the venue. As for outside drinks, we only allow sealed wine bottles that will be opened for a corkage fee. We also do allow empty reusable bottles for water.
NOTE: You must have a table reservation or VIP booth to bring in a bottle of wine to be corked.

Yes! We have three separate areas available to rent (Harlow’s, The Starlet Room, and our back patio). Head to our private events page for more info regarding these spaces. Once you’re ready to schedule your private event, you may call us at (916)441-4693 or email our private events department directly at privateevents@harlows.com.

GENERAL INFORMATION / BOOKING

Both of our venues (Harlow’s & The Starlet Room) are located at 2708 J Street, Sacramento, CA in the heart of Midtown Sacramento. Harlow’s is at street level and The Starlet Room is located on the second floor.

 

All ticket sales are final. Refunds are given if a show were to cancel or rescheduled and you are not able to attend the new date.

Coat check is available at most shows during the cold and rainy months. Coats and items can be checked at $2 per item.
Please give us a call at (916)441-4693 if you’d like to know for certain if coat check will be available.

 

Harlow’s is accessible and welcoming to patrons who are differently abled. Please give us a call at (916)441-4693 in advance so that we may arrange the best accommodations possible for you.
At this time, we have limited access to The Starlet Room for those with disabilities. Feel free to give us a call or email us at info@harlows.com if you have any questions.

 

 

Our re-entry policy and photography policy vary by event. Please give us a call at (916)441-4693 or email us at info@harlows.com for more information.

You will need to send an email with as much information as possible (links to your music, links to your social media account, any local show history, etc.) to booking@harlows.comThe more info the better! Since the booking department receives hundreds of emails a day, we cannot guarantee a response, but making it easier on our booking department increases your chances of a response.

Click here to view a pdf of our venue specs, stage info and stage plot.