FAQ

Show Information

  • Advanced tickets can be purchased at www.harlows.com. Just find the show you would like to see and click the Ticket button. Tickets can also be purchased in person at the Box Office which is open anytime Harlow’s is open. The Box Office time changes depending on our concert schedule so please check the door times for the day you plan on coming in to pick up tickets. Tickets can be purchased at the box office without a service charge, (however, some tickets subject to $2 surcharge.)
  • If you ordered Will Call tickets, your name will be on a Will Call list when you arrive at the club. Please be sure to bring your ID!
  • Harlow’s is not a theater and therefore most shows have limited seating options. Purchasing a ticket never guarantees a seat for the concert. Our dinner shows (those with doors opening at 5:30 pm) are mostly seated and a limited number of dinner reservations are available by calling (916) 441-4693. Our later shows have VIP booths available for purchase at that same number. All other seating (if any) is available at a first come, first served basis. Please Note: If you reserve a table for a dinner show, each guest will be required to order a minimum of $12 in food items.
  • No, seating for later shows is on a first come, first served basis.
  • A valid government issued ID is required for entry. Expired and temporary ID’s will not be accepted.
  • Cash, Visa, MasterCard, and American Express are welcome. There is an ATM available in the venue lobby for your convenience.
  • Harlow’s has VIP booths available for a majority of our shows. If you’re interested in enhancing your visit, please call (916) 441-4693.

Dining / Food / Private Events

  • Dinner shows have a 5:30 pm door time and we will always be serving food. For all other shows with a door time at 9 pm or earlier, we will typically offer food as well. There are a few shows throughout the year where we will not be selling food (typically if start time is after 9 pm.) Please see the specific event info page you are interested in to see whether we will be serving food that evening. For more information on our menus, please click MENUS You can also call us at (916) 441-4693 if you want to be sure we are offering food for your specific event.
  • Our dinner shows have tables available by reservation (remember, if you reserve a dinner show table, each guest will be required to order a minimum of $12 in food items.) We are not open before the door time as we have to allow performers ample time for sound check. Please call (916) 441-4693 to make reservations after purchasing your tickets at www.harlows.com. In addition to reserved tables, dinner shows will have some first come, first served seating where you can sit and enjoy your food … minus a table. Our menu has a variety of easy finger foods perfect for that experience. Due to high demand, reserved tables will only be held for 15 minutes after your reservation time.
  • No outside food or beverage is allowed inside Harlow’s.
  • For many years, Harlow’s has enjoyed hosting banquets, receptions and corporate events just to name a few. Call us at (916) 441-4693 or visit the PRIVATE EVENTS section for more information on hosting your special event at Harlow’s.

General Information / Booking

  • 2708 J Street, Sacramento, CA 95816. Click here to view on map.
  • All sales are final. No refunds or exchanges unless a show is cancelled. Tickets are also non-transferable. If you have further questions, please contact our ticket provider, Ticketfly.
  • Coat check is available during most shows during the cold months. There is a $2.00 fee per item checked.
  • Harlow’s is accessible to disabled patrons. We encourage you to call (916) 441-4693 in advance so we can plan for the best arrangements.
  • Re-Entry, Photography / Recording, and Dress Code vary by event. Please call (916) 441-4693 for further information.
  • Don’t send us a promo package in the mail. We prefer digital communication. Please send an email to booking@harlows.com with a Facebook and website link where we can hear some music. We receive countless submissions so we can’t promise a reply. However, if we like what we hear we will be in touch.
  • Click here to view a pdf of our venue specs, stage info and stage plot.